Flying High In A Competitive Industry: Cost-Effective
by Jochen Wirtz, Loizos Heracleous, Nitin Pangarkar
$57 · Offered by eBay
Free Shipping On All Domestic Orders Home About View All Products Contact FLYING HIGH IN A COMPETITIVE INDUSTRY: COST-EFFECTIVE By Loizos Heracleous FLYING HIGH IN A COMPETITIVE INDUSTRY: COST-EFFECTIVE SERVICE EXCELLENCE AT SINGAPORE AIRLINES By Loizos Heracleous & Jochen Wirtz & Nitin Pangarkar - Hardcover Item specifics ISBN-10: 0071249648 Original Title: Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines Author: Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar Format: International Edition Publisher: McGraw-Hill Education (Asia) Publication Year: 2005 Number Of Pages: 248 Binding: Hardcover Item Dimensions: 23.62x9.06x13.78 Inches Package Dimensions: 8.9x6x1 Inches Book is in typical used-Good Condition. Will show signs of wear to cover and/or pages. There may be underlining, highlighting, and or writing. May not include supplemental items (like discs, access codes, dust jacket, etc). Will be a good Reading copy. General Shipping Terms Returns About Us FREE SHIPPING PLUS FREE RETURNS* Ships in 1-2 Business Days We care as much about your item as you do which is why each item is carefully packaged to ensure a safe delivery. We typically ship within 1-2 business days (excluding weekends & holidays) from when your payment clears then expect your order to arrive in 2-14 business day. I have changed my mind and would like to cancel/make changes to my order. We believe in providing our customers with an ultra-speedy service. To ensure
- Publisher: Mcgraw-Hill Education
- Year: 2005
- Binding: Hardcover
- ISBN: 9780071249645
- Condition: Good
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